Things you would like to know before placing your order
with CreationWatches... Why should I purchase from CreationWatches.Com?
Fair question. Here is why we think you should. How will my watch be shipped?
We will ship out your watch by Insured Registered Parcel or by FedEx International Priority, depending on
which option you chose while checking out. Both methods of shipping are safe, and require acknowledgement of receipt of
package by the recepient. When will you ship my
order?
We normally ship your watch within 1-4 days after you have successfully placed
your order. For CreationWatches.com to ship your watch order as fast and hassle-free as possible, make sure you provide us
with your preferred complete shipping address together with a phone
number where you can be contacted. This is to ensure that you can be contacted by your local post office in
case you are unreachable.
If your delivery status shows a delay of more than 5 business days, we will attempt to
contact you. How can I know whether my watch has been shipped?
Once we ship your order, we will send you an email confirming
shipment together with a Registered parcel reference number or a FedEx tracking number that you can use to check the status
of your package online. Do you ship to
all international locations?
At this
time, we ship to major international locations. For a complete list of countries where we ship to, please click HERE.
If your country/territory is not in the list, email us and we will quote you on the shipping
expenses.
Can I request for my order to be sent to another address than mine?
Yes, just provide us with the shipping address you wish to have your watch delivered to.
Can my watch be
delivered on a weekend?
We try our
best to send out all shipments by Friday afternoon(P.S.T). However, it is up to the transport services providers' policies
whether they can deliver to you on a weekend or not. If the order cannot be delivered on a weekend, it will reach you on the
following business day. Do you charge any tax on your
products?
CreationWatches.Com does not charge any additional tax on the prices listed on our website. You only pay what you see.
However, we encourage you to check with your local authorities about any customs tax payable for the import of goods. We WILL
NOT be held responsible for any import taxes charged to you due to varying import laws prevailing in your country.
Do I need to be there to receive the
delivery?
We highly recommend that you have a person available to sign and receive the
order(if applicable). This helps to avoid delayed deliveries or lost shipments.
Are CreationWatches.Com's watches real?
All watches sold from CreationWatchesl are 100% genuine and authentic. We get our watches from
authorized dealers. We do not sell used, previously owned, replica, or imitation watches. All watches come in the original
packaging with all original paperwork, international warranty cards and factory serial numbers.
Do your watches come with international warranty?
Yes, all watches sold from CreationWatches include international warranty.
What forms of payment do you accept?
We accept all
major credit cards, through Pay Pal, a company endorsed by Ebay and trusted by millions.
What are CreationWatches' refund and exchange
policies?
Please click here for
our refund and exchange policies.
The watch I am looking for appears to be out of stock?
Please contact us and we will reply back to you as to the availability of the particular
watch.
The watch I want is not listed on
your web site, can you source for it?
Write to us with the
model name and we will see if we can get hold of it for you.
When will I receive my tracking number?
Once we send out your item for shipment, we will send you
an email with the tracking number for your package(s).
I would
like to exchange my watch, what do I need to do?
Please
refer to our refund and exchange policies for more information. You can
also email us to enquire.
I have not received the watch I ordered?
Please fill out our contact form with your name, order number, and watch model and we will
investigate your situation.
Still
have questions? Write to us
Now. | 
SEIKO
